1. Introduction

Welcome to Pubble. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it. Our goal is to be fully transparent about how our application works. This policy covers all users of the Pubble mobile application, including "Players" (Teams) and "Hosts" (The User Running the Event).

2. Information We Handle

We handle different types of information depending on whether you are a Player or a Host.

For All Users (Players & Hosts)

• Anonymous Analytics & Crash Data:The app uses Firebase services to automatically collect anonymous usage statistics and crash reports. This data (e.g., "the app crashed on this device model," "this screen was loaded 100 times") is not linked to you personally and is used only to improve app stability and fix bugs.

For Players (Teams)

• Team Name:
  • What We Collect:We collect the "Team Name" you provide when you join a game session. This is the primary identifier for you during the game.
  • Why:This is for core App Functionality. Your Team Name is required to display you in the Waiting Room, show your score on the live Leaderboard, and allow the Host to score your answers.
• Quiz Answers and Scores:
  • What We Collect:We collect all answers you submit for each round and for the final question, along with the timestamp of your final submission. This is linked to your Team Name only.
  • Why:This is for core App Functionality. It is necessary to score the quiz, award points, calculate results, and determine the final winners.
• End of Game Feedback:
  • What We Collect:We collect the text you optionally submit in the feedback form after the final question. This is linked to your Team Name only
  • Why:We use this for Analytics and Developer Communication to understand what you enjoyed and how we can improve future Pubbles.
• Pubble Event Bookings:
  • What We Collect:We collect your Name, Email and Phone Number for communication surrounding the booking.
  • Why:We use this information for the limited intent of keeping you informed of confirmations, changes or cancellations of the booking itself.

For Hosts (The User Running the Event)

• Account & Login Information:
  • What We Collect:We process your Email Address and Password (which is securely hashed) when you log in.
  • Why:This is for Account Management and Security. It is required to authenticate you as a valid, paying client and grant you access to your assigned Pubbles and the host dashboard.
• Personal & Business Information:
  • What We Collect:Your account, which is created for you by our admin team, includes your Full Name and Business Name. The app accesses this information when you log in.
  • Why:This is for App Functionality and Record-Keeping. Your name and business name are stored with any game session you create, which is essential for our data archives and for providing you with customer support.
• In-Venue Deals & Promotions:
  • What We Collect:Your account allows for the storage of up to three (3) promotional "deals" (e.g., "2-for-1 Pizzas"). This information is entered by you or your admin.
  • Why:This is for App Functionality. The app accesses these deals and displays them to Players between rounds during a live game, allowing you to advertise your in-venue promotions directly to your customers.
• Device Permissions (Vibration):
  • What We Collect:The app requests permission to use your device's vibrator.
  • Why:This is for App Functionality. It provides a silent, haptic feedback alert to you during the final question when a new correct answer is submitted, so you don't have to be staring at the screen. We do not use this for any other purpose.

3. On-Device Storage

To improve your app experience, we store some information only on your device. This data is not transmitted to our servers unless you take a specific action (like logging in or submitting answers).

• For Players (Teams):
  • What We Store:We locally save your Active Pubble Code and Team Name. We also temporarily save your answers for the current round as you enter them.
  • Why:This is for App Functionality and Convenience. If you accidentally close the app, this data allows us to automatically re-join you to your game and restore any answers you had already typed for the current round, preventing data loss. This local data is cleared when you successfully submit your answers or leave the quiz.
• For Hosts:
  • What We Store:We locally save your Login Email and Password (if you are logged in) as well as your Active Session Code and Active Template ID if you have a live session.
  • Why:This is for Convenience. It allows you to log in more quickly and, if you close the app during a live event, it routes you directly back to your active dashboard on restart, ensuring you don't lose control of your session

4. How We Share Information

We aim to be very clear about what data we share and why.

• Sharing with Google Sheets (For Archiving):
  • What We Share:After a game session is 21 days old, we run an automated function that copies key session data. This data includes the Host's Name, Host's Business Name, all Team Names, all submitted answers, final scores, and any feedback provided.
  • Who We Share With:This data is transferred to a private Google Sheet owned by Pubble.
  • Why:We do this for permanent Archival and Analytical purposes. This allows us to analyse game performance, track scores over time, and maintain a historical record of past events.
• Sharing of Booking Information:
  • If you make a booking through our website, we share your name, email and phone number with the venue to which you're attending for the sole purpose of communicating any changes to the time, date, cancellations or confirmations. If you have been contacted by the venue outside of these pre-defined uses, please get in touch with us so we can raise the issue with the host venue.
• There is No Other Sharing:
  • We do not sell, rent, or share any of your personal information (Email, Name, etc.) with any other third-party advertisers or data brokers

5. Data Security

We take data security seriously. All information is handled by Google's Firebase and Google Sheets platforms, which use industry-standard encryption for data "in-transit" (as it travels over the internet) and "at-rest" (when it is stored on their servers).

6. Data Retention & Deletion

• Live Game Data:All live game session data in our primary Firestore database (including team answers, scores, and submissions) is automatically deleted after 21 days.

• Archived Data:Data archived to Google Sheets (as described in Section 3) is retained for long-term business analysis.

• Host Accounts:Your host account (Name, Email) is retained for as long as you are a client.

• Your Deletion Rights:You have the right to request the deletion of your personal data.
  • Players:Your data (Team Name, Answers) is automatically deleted from the live app after 21 days.
  • Hosts:You may request the full deletion of your account and any associated archived data by contacting us at the email below or via 'Account Settings' once you've logged in via the app.

7. Changes to This Privacy Policy

We may update this policy from time to time, but are committed to transparency and the protection of your data. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: adventures@pubble.co.nz

Notice of photography and filming

By attending our launch event, you agree to your likeness being used in our promotional photos and videos. We love sharing the highlights of the night, and your presence is a big part of that story.

Your comfort matters to us

While your attendance provides consent for these images to be used, we want you to feel completely comfortable. If you find yourself in a photo or video that you’d prefer we didn't use, please let us know. If you would like an image removed from our digital platforms, simply reach out to us at adventures@pubble.co.nz. We will handle your request promptly